I have never been to anywhere other than Kays, etc. to purchase jewelry. I have a ring, that is very precious to me, that needed repair, a chunk of the band broke out. I have little to no trust for any pawn shop that offers repairs so I decided to try what I consider an actual "jeweler". I am so impressed with the quality of the repair! They even made the band thicker to ensure the repair lasts. Matt was my consultant and he was very helpful and down to earth. I was very nervous as I've never stepped foot in such a bougie establishment, but he absolutely made the process as easy as pie and I felt like I belonged. I have already recommended them to several friends and family! Don't waste your time elsewhere, go straight to Merkley Kendrick, it is absolutely worth the drive to St. Matthew's! Above and beyond quality and customer service!